Spark Broadband

Digital technology can make a significant, positive impact on our nation's social and economic wellbeing – enabling stronger, safer, more connected communities (even in the most remote rural areas), opening more opportunities for our children (regardless of their socio-economic backgrounds), and improving health outcomes for New Zealanders of all ages and walks of life.

It can enable Kiwi companies to compete - and win - on the world stage and become smarter, more agile businesses by harnessing all the benefits of new technologies such as Cloud services and the Internet of Things.

Spark's success is dependent on our customers in one key market: New Zealand. That's why we're passionate about using technology to be truly useful to our customers, helping make our country better and enriching the lives of all New Zealanders. We want to be the most valued brand in the home, and the most trusted partner for business.

** NOTE: The above information has been provided by the ISP or reproduced from their website **

COMPARE THEIR PLANS

Reliability	6.3
Speed	6.0
Support	5.2
Features	5.9
Value	4.4

Average from 364 reviews

Showing 291-295 of 364 items.

2017-07-11 06:06:46

Carol 8.2

Great products but one of the most expensive

Pros

Reliability, quick to sort a problem, professional

Cons

Too expensive, charge for keeping email address if you leave their company

2017-07-11 05:35:14

Stephanie King 1.2

See CONS - rip off

Pros

Easy quick setup

Cons

VERY ANNOYED - Beware anyone who 'upgrades' to 4G network on Sparks recommendation. Internet crud since installed, alarm system compromised and extremely expensive technician and parts updates required to work since - wh ...read more

2017-07-11 00:33:49

Cheryl Skelton 6.8

Very expensive each month

Pros

It's connected and working

Cons

Expensive

2017-07-09 17:16:25

Sam 2.2

Worst internet company I've ever been with. Took them weeks to install Fibre after we had bought it, and then they delivered us an ADSL/VDSL modem, when we were paying for a Fibre plan. The Fibre modem we DID get was cheaply-made and had a relatively slow connection for Fibre. Now it has broken and will take over a week for a new one to be delivered.

Pros

- They give you 20GB of "emergency data" when your modem f**ks up. (Which is apparently very common for Spark users.)
- I am really trying to think of another pro but can't.

Cons

- They'll probably try to scam you. Don't buy a year-long plan and make sure your modem has fibre capabilities.
- Really poor customer service.
- Slow internet for the type you choose (ADSL, VDSL, Fibre etc.)
- Weak, ...read more

2017-07-07 15:10:25

mark thomas 4.4

left them because after i quit sky and started watching netflix my broadband bill doubled and I never realized for over 2 months, never had any calls advising me that I was paying between double to triple what I should be, and suggesting a better plan, as I used to get with the mobile plan. So, after 20 + years with them (mobile, landline, and later on, broadband) I shifted providers. Now paying less than I was on a 120 gig limit plan,and getting unlimited internet.

Pros

good support

Cons

too dear and not interested in matching lower prices

Showing 291-295 of 364 items.

18/06/2019

Spark makes the Rugby World Cup free for customers – is this a good deal for broadband?

Spark has announced that the Rugby World Cup 2019 Tournament Pass will be free for new or renewing customers on an eligible mobile or broadband plan. Broadband customers will need to commit to a 12 month unlimited broadband plan with Spark, so before you hit the ‘sign up’ button….

Spark New Zealand receive warning from Commerce Commission

23/05/2019

Commerce Commission warn Spark over price rise messaging – were you affected?

The Commerce Commission has warned Spark for likely breaching the law when it notified customers of a broadband price rise last year. We you one of the customers effected?

9/05/2019

How to watch the Rugby World Cup 2019

Spark Sport have launched earlybird passes to stream the Spark Sport Rugby World Cup 2019. Make sure you have the fastest broadband plan and sign up in May and get the super early bird price of just….

27/03/2019

Share No Evil browser extension launches to tackle online terror in NZ

NZ Compare is proud to support Share No Evil. Share No Evil is a movement to make sharing terrorist content culturally unacceptable in Aotearoa. With the tap of a button, people can take a small step to help starve terrorism of the oxygen it needs to survive.

Rural homes with broadband too slow to stream Rugby World Cup

15/03/2019

Around 40,000 rural homes won’t have fast enough broadband to stream Rugby World Cup

A recent government committee recently revealed that 40,000 homes in rural areas won’t have broadband fast enough to stream the Rugby World Cup. Could you be missing out?

11/03/2019

Get ready to stream the Rugby World Cup 2019

Get ready for the 2019 Rugby World Cup and set yourself up with a great streaming service. Check out this great new service & free trial month for New Zealanders.