Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

13 January 2025

Olivia Blake 8.6

Best customer service I've ever had with a utility provider. The plans are unlimited so you won't be throttled at a certain point when downloading games etc like other providers. I've found them incredibly easy and positive to deal with, especially knowing my area very well and being local themselves

Pros

Friendly, reliable local team who are fair and want the best for you

Cons

None

09 January 2025

Joy 9.2

Real local staff support says everything about why I like NowNZ

Pros

Cons

01 January 2025

Andrew 7.4

Reliable connection, speed great, customer service very good direct debit payment makes it easy.

Pros

I consider Now to be value for money

Cons

Not the cheapest supplier out there

31 December 2024

Clare Booth 8.8

Didn't have to wait half an hour to talk to someone ....Great service....fixed issue....Regan you are a legend!!!

Pros

Quick and went through elimination and testing processes to find the issue.

Cons

None

16 December 2024

John 7

"CGNAT": you are assigned a IP within the 'shared' address space; legal implications as these are similar to other 'private' addresses and should not leave the boundary of an 'administrative domain'. Is your BYO modem in their 'administrative' domain?

"IP over Ethernet": This addressing scheme means that you cannot trust which DHCP server is assigning you an address; nor can you trust the gateway router that it directs you to.

"DNS Issues": When querying 8.8.8.8 (Google ...read more

Pros

Speed is acceptable.

Cons

Everything else.

12 December 2024

Julian 9.2

Real people, small kiwi organisation providing fast and good value fibre internet

Pros

Cons

07 December 2024

Gary 7

Love dealing with Now as they are local, answer my calls quickly and to date have always given me great service.

30 November 2024

Derek 4.8

Charge me even I terminated the boardband service.
No reply even I left message in support in website.
Chat support doesn't work on Friday.

Pros

Fast

Cons

Bad service, Expensive

30 November 2024

Michael Oberoin 9.6

Signed up with 360Net Hyperfibre deal . No hiccups.
We are satisfied with the speed we are getting and definitely better than previous provider .

Pros

Best price

Cons

None

30 November 2024

Archie 9.6

I recently upgraded to Hyperfibre ONT with 360Net and am extremely satisfied with the service. Through Ethernet, I consistently achieve speeds of 1700-1800 Mbps. Wireless speeds may vary depending on the router used.

Pros

Fastet speed at the lowest price

Cons

Only couple of weeks wait for ONT Upgrade from Chorus.

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