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Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

9.2 / 8 reviews

18 July 2024
Ethan Carter 9.6
If you're looking for a broadband plan that combines great value and reliability, look no further. With consistent speeds, the 50/10 plan is perfect for streaming and working from home. Great price.
Pros
no
Cons
no

5.3 / 183 reviews

15 July 2024
Alicia Warren 2.8
Internet constantly drops out. Very frustrating.
Pros
Cons
Internet constantly drops out. Very frustrating.

8.4 / 572 reviews

15 July 2024
Dan 4.8
Is a good ISP that's reliable but value isn't worth it unless they're running a sign up discount. Was with them for a few years and didn't offer any kind of loyalty discount, increased our prices without warning.

8.4 / 572 reviews

15 July 2024
Jenni 8
Great Company
Great Service
And they answer their phones with a real person!
Pros
no
Cons
no

6.6 / 39 reviews

07 July 2024
Hugh 5.6
Unfortunately, they were Actrix who were the absolute best of the ISPs for home and small biz
Pros
Mostly reliable, speeds near to advertised
Cons
Support not what it was. Value drops with the onus on the customer. In general, not Actrix.

8.4 / 572 reviews

07 July 2024
Prasad 9.8
I have been using Now for last one year. The servise has been excellent. I have no hesitation to recemend to any one.

8.4 / 572 reviews

05 July 2024
Albert 8.6
First little issue in 6 months: All sorted out with friendly communication and a very fast technician visit. Way better than any of the providers I had before. Highly recommended.
Pros
Easy communication and efficient support team
Cons
None so far

5.0 / 18 reviews

03 July 2024
Geist 1
Nova is a story in how not to do things.
It has been over a week of being connected to them for fibre. To rephrase, I have been a week without internet.

In this week, I have phoned them up multiple times to try and get connected. They are absolutely no help. They tell me that a technician will call me back. I have yet to get a single call back from a technician.
Also, they don't even know if I'm on copper, or if I'm on fibre, which instills a mountain of confidence.
Pros
Lol. Lmfao.
Cons
I'm paying for a service that I don't even get. I don't think anyone there knows what they're doing. Terrible customer service. Hours are standard 8.30 to 6 pm, so good luck if getting in touch with them if you're employed.

8.4 / 572 reviews

27 June 2024
Maurice 9
Grateful for the support and service
Pros
no
Cons
no

8.4 / 572 reviews

24 June 2024
Scott Cleaver 8.2
Good service from day one
Showing 10 of 2167 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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