Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

21 July 2020

Paul Maggs 6.0

Reliable provider but Fibre 100 Unplan started off at 100 Mbs when installed and dropped to 75Mbs within a year. I was offered a faster speed if I paid for it which means my speed drop was within Sparks control to increase back up to 100 but despite numerous e-mails they would not budge.

Pros

Reliable supply, helpful on-line staff.

Cons

Speed steadily dropped after install, very hard to talk to a real person.

20 July 2020

Matt 8.6

Been with 2degrees since their Snap! days. They're a great consistent broadband provider. Good customer service, too.

Pros

Consistent speeds and bandwidth. Good hardware. Good customer services via phone and social media.

Cons

Starting to get expensive for what is offered in comparison with other suppliers.

20 July 2020

Clive and Rina 10.0

Excellent support. Advised us of non connectivity on a Sunday. I contacted this morning, friendly and helpful first voice of contact. Referred to technicians, contact made and problem identified and hopefully solved. Thankyou so much

Pros

Cons

16 July 2020

Tania 3.2

Really hard to understand foreign speakers. Hung up on in mid conversation. Not relaying actual info I am paying for. Sounds bored and uninterested in helping me.

Pros

TASHA

Cons

RIPPED OFF NOBODY NEEDS A HOME PHONE NUMBER THESE DAYS SPARK !

11 July 2020

Hayden 10.0

10/10 what more can i say.

Pros

Everything

Cons

None

11 July 2020

Vanessa Gray 6.4

Seems to be quite expensive

10 July 2020

C Arthur 7.0

Broadband ok but power too dear

09 July 2020

Nilesh 7.0

It's good but I found better for my money

08 July 2020

Don 9.0

A thousand times better and more cost-effective than Vodafone

Pros

Speed, cost, back up

Cons

None as yet

08 July 2020

Margaret Mann 6.4

Had no connection or reliability issues, just speed was too slow, had to turn off TV Netflix (through Vodafone TV) at times to download other files on laptop whilst working from home.

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