Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

07 July 2020

Steph 8.8

Have been with Slingshot for a year and a half on broadband and power. Never had any issues. Upgraded to gig plan recently from 100 and noticed a difference with WFH and gaming concurrently, suspect I need a better modem/setup to get the most from it though. When I've called through I've always spoken with someone helpful, although they do encourage resolution through email/chat functions (which I've never used).

Pros

Cons

06 July 2020

von archibald 1.0

Dreadful - I do not faith in the customer service - I was spoken over and told to "now listen" - I was no respect enough to be heard. dire service and

Pros

friend staff that don't deliever what they claim to do

Cons

dreadful service

05 July 2020

Hunlon Sue 8.8

Spark is an excellent provider of UFB services. There are no complaints. I was on the 100/20 unlimited plan and had no problems with connectivity or performance. I am leaving them because they are removing Lightbox with no compensation and providing Neon at an extra cost. This arrogance doesn't fly when there are options in the market place that give us users the options to pick and choose and subscribe to services at will.

Pros

Solid performance

Cons

Large corporation mentality

01 July 2020

kay rainey 7.0

we are happy with 2degrees thank you and do
NOT WANT TO CHANGE

01 July 2020

Herbert Athena 9.6

❤❤❤❤

Pros

❤❤❤

Cons

❤❤❤❤

30 June 2020

Chris Bosworth 4.2

We can only get a copper vdsl connection in my rural area and spark have been expensive with poor support during the time I have been with them. It was more of a case of spark/telecom being our our phone and dial up provider in the bad old days and they just kept adding costs and not much else! When they put the prices up this year and then dropped the lightbox offer I had finally had enough!

Pros

Reasonably reliable but only after I resolved a connection/junction issue at the telephone pole at my own cost!

Cons

Total rip off for very little benefit in return.

30 June 2020

T Robinson 7.6

Very happy with Skinny as a provider but some really good deals going at the moment with other companys that suit a lean period I am going through so purely financial reasons for change of provider.

Pros

Hassle-free service..never had a problem with the connection or the need to contact them

Cons

Better deals available atm.

29 June 2020

Anne Farmer 7.0

We were in an area of South Auckland with minimal internet and nothing better promised for the future. Decided we needed to go satellite and early like the service Gravity offered. is it cheap - nope Is it necessary - it was for us. The service was excellent. Happy family now we can all watch and use the net as we need to

Pros

Good service, good internet

Cons

Not the cheapest

28 June 2020

Alisa Croft 2.6

Even for adsl it was so slow, especially at peak times.

28 June 2020

Sachin 9.0

Excellent customer service by sophie

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