Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

23 May 2020

David 5.2

Fine until you need to contact them. Slingshot have tried to automate their help process and it has not worked. I logged a help desk call 20 days ago and am still waiting for some service. Despite their TV adds there is no way to speak to a human.

Pros

Their on line user portal is good.

Cons

They don’t value customers and don’t have a way to provide appropriate customer support.

20 May 2020

Paul 6.0

I have been with 2 Degrees when it was Snap about 7 years ago.
Reliable Broadband let down by greedy price Increases

Pros

Reliable hardly let you down.

Cons

Greedy pricing. During Covid 19 Outbreak they wanted to increase my price by $25 pm for ADSL. Explained I had been with them about 7 years and if I wanted a new cheaper plan I would have to go on a plan with a terminati ...read more

20 May 2020

Tom Scott 7.6

Great provider. Prices cannot compare with a bundled deal though

Pros

Responsive. Trusted brand. Good options for adding on. Will be keeping mobile phone plan and Spark mail

Cons

Price banding with the unplan was a bit of a pain. Can't compete with a unlimited bundled plan.

19 May 2020

Dennis 8.2

Have just gone onto WN fill time as we had to work a month on our previous provider and have had no problems so far

Pros

As been wireless we can take modem with us when we travel in our motorhome as we are very happy with WN as we have had no problem with coverage

Cons

Does not have coverage from modem to phone when we go outside a wee distance as we hade coverage with the other provider.

18 May 2020

Wai 6.2

nil

Pros

compatible price

Cons

signal non consistent at times, especially when in rush period

18 May 2020

Philip Jarvis 8.0

WXC was the only ISP available when we first moved into a new subdivision. They provided a good product and good service at the time. Over the years their plans did not change and become relatively expensive compared to newer competition. We are relocating homes and WXC no longer support this so moving to another ISP called NOW which has excellent reviews

Pros

reliable connection and good support when needed

Cons

old, low speed UFB plan 30/10Mbps, unable to upgrade

17 May 2020

dennis 5.4

had to use their phones and modem useless

Pros

none

Cons

gutless phones and modem

17 May 2020

Sylvester 10.0

Very prompt and effective communication. Highly knowlegable technical support.

Pros

Prompt response; knowledgeable CS and technical staff.

Cons

None at this stage

13 May 2020

Fiona 10.0

I talked with a lovely young man by the name of Taylor who set everything up for me perfectly. He got me a deal so hot that the provider was amazed when I rang to set up the bill payment. Cheers broadband compare, you are indeed the real deal!

Pros

Talking to a real person is wonderful.

Cons

Nil be great if more providers signed up to your service that’s all.

12 May 2020

Djemi 7.0

not too bad

Pros

more specials please

Cons

no bulls

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