Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

03 February 2020
Sundeia Lomberg 10.0
Great customer service with clear, quick responses, good products and well priced as well.
31 January 2020
Tracey Pool 2.8
Huge data usage spikes with no explanation. Since inquiry hasnt happened again and usage back to normal. Way over priced.
Pros
Easy to set up. Answer their calls
Cons
Explanation for data usage
30 January 2020
Puawai 6.4
Was algood but was slow
29 January 2020
Thi Nguyen 7.0
I am satisfied with NOW since using it 6 months ago. It is fast, never get trouble with the WiFi
Pros
Fast, cheap, no troubles
Cons
no app to check the status and make the payment
29 January 2020
Rochelle Johnston 3.0
Wi fi not available in all areas, staff are not skilled enough to fix problems.
Pros
Cheap
Cons
Weak signal
26 January 2020
L 5.8
Had a bad experience with service. Internet went down, called for someone to have a look and was given run around to check router as they saw no problem from their side... had to be persistent they send someone as I knew it can sometimes take days. Was given an estimate date, no follow up, problem was external. This Happened at least twice and the major second time it happened has left me disgruntled with the company.
Pros
Offers cheap home line option
Cons
Had excellent customer service once out of a handful of interactions
25 January 2020
Pete 5.6
The best option we had was spark 4g, but had to be constantly reset
Pros
Only option
Cons
Very unreliable
25 January 2020
F Kuryana 5.8
Watching live tv on laptop did not work well. Costant breaks in reception.
Pros
Ok if using for mobile phone and tv.
Cons
Poor reception at rear of the house.
24 January 2020
Marise Johnson 7.0
Quick Fast response to all queries and very friendly
23 January 2020
Jeffrey 1.0
Extremely disappointed. Slingshot advertised and made promises with regard to performance. Upload and download speeds were less than 10% of the afore mentioned. Tried to work with Slingshot to resolve the issues and they were unable to offer a solution to the poor performance. Within days of connection I had informed Slingshot the service provided was "not fit for use". After repeated requests for help I end up cancelling the service and was then hit with a contract cancellation fee of $199 and the threat that if not paid SlingShot would send debt collectors. An extremely disappointing outcome. I would warm potential customers against considering Slingshot. ...read more
Pros
Only downside
Cons
Terrible performance and customer service, would not recommend
Showing 10 of 2117 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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