Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

27 September 2019

Jerin 6.8

Was excellent choice in 2017 with unlimited plan with affordable price

Pros

Value for money

Cons

Tech support was bit odd

27 September 2019

Jimmy Smith 10.0

Easy operation & Fast service delivery

26 September 2019

Ireland 7.4

Claire was super helpful & very kind.

25 September 2019

Cesar Capistrano 7.0

Speed is erratic. Drops to slow speed often.

Pros

Cons

25 September 2019

Olive Gallagher 5.0

a series of constant hassles, over getting hispeed wifi, charging for it before it was installed and not knowing it was never installed (twice) locking me into a contact that after more than2 years i still cannot get out of without penalty until nov 2019. Very unhappy! Tried the power too, similar experiences.

Pros

always worked

Cons

crap account system!

13 September 2019

Ian Db 5.6

Spark had no interest in being loyal to loyal customers.
I had been loyal to Spark / Telecom for more than 15yrs. They wouldn't give me as good a deal as a new customer would get.
So I left them!

Pros

Reliable service

Cons

Expensive

13 September 2019

Paul P 9.6

After being with Spark for years they put their price up so much. I wanted to keep the old landline as well and Slingshot offered a good deal that Spark weren't interested in matching. Friends had warned to stay away from Slingshot but I signed up 3 months ago anyway. The communication and change over was so smooth, the phone was only off for 10 mins and the ADSL internet speed is just as fast and reliable as before. Their service must have definitely improved lately. I can ...read more

Pros

Good price and service

Cons

None I can think of

05 September 2019

Barend 7.0

Thanks for assistance
very helpful

01 September 2019

Ian Austin 4.6

Been with Spark since Telecom. The service has never been great, always average with average support for average products

Pros

Large company confidence

Cons

Never seems to achieve customer service satisfaction in any area

31 August 2019

Pritpal Singh 1.0

Relied on this company while i moved to new place, 14 days and they were unable to make it work (the fibre cable setup was already on property). Furthermore they stopped replying to my query emails, about why it is taking that much time. Awful Service!!

Pros

Cons

Highly Non Reliable