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Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

5.6 / 364 reviews

31 May 2019
Leanne Haglund 4.8
Hard to get hold of, not interested in keeping loyal client and reward them. Seems they would rather lose them. Hard to understand customer service on the ph
Pros
Netflix, spotifiy, include d
Cons
To hard to get to speak with so me, like can wait far to long

6.6 / 51 reviews

31 May 2019
Michael 8.4
BigPipe has been great in terms of stability and support. Their international peering is fantastic, however, there is an ongoing issue with their local NZ peering due to them being based on Spark network. As a result, all websites that are using Cloudflare CDN are routed through Japan or Hong Kong instead of going directly to the Auckland node.
Pros
Stability - never had any issues. Support - email based, however, they are very quick to respond.
Cons
Local NZ peering is terrible.

7.5 / 57 reviews

30 May 2019
Hayden Roberts 9.0
Fast delivery, easy
Pros
Works anywhere, can take it with uou
Cons
None

5.6 / 364 reviews

29 May 2019
Neil Ford 5.4
Had some struggles with account setup and ongoing generally didn't treat me well as an existing customer. Seem to spend more energy on attracting new customers
Pros
Cons

5.6 / 364 reviews

27 May 2019
GermanKenia 7.0
It is a really great resource!So much helpful information and handy ideas, thanks =)

5.6 / 364 reviews

25 May 2019
Michael Glassford 6.4
Good service but have recently dropped loyalty discounts as well as mobile package discount. No longer price competitive for unlimited fibre.
Pros
Reliability
Cons
Price, loyalty

8.1 / 88 reviews

22 May 2019
Fredy 7.0
Quick response of any quiries or problem. Easy to contact them.

8.1 / 88 reviews

22 May 2019
Amruta 8.2
Great and quick service.
Pros
Easy access
Cons
Speed and a bit expensive

7.5 / 57 reviews

21 May 2019
Mark Joseph Cutab 7.0
So far the signal connection is good.

5.7 / 281 reviews

21 May 2019
Lyn Hoskin 1.0
Yes its been a month but I have only just been contacted today about having a scoping visit from Ultrafast Fibre
Pros
None yet
Cons
as per my review
Showing 10 of 2117 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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