Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

23 April 2019

Katherine Xu 7.6

Thanks Nate for replying my questions very quickly and being very patient and helpful.

23 April 2019

Ariki 2.4

Hopeless support, internet stop working, cable fault apparently. Took 4 days of constant phone calls to get update on what is happening, not one call back from staff. No internet now 5th day running. Have been left to deal with Chorus direct. As good as Vodafone service if not worse.

Pros

Cheap price

Cons

Terrible assistance with faults, no feedback or communication on when line will be repaired

18 April 2019

Philip 8.4

Professional, quick and friendly service.pleasure to do business with Nate

18 April 2019

Rodrigo 8.6

Great service, but more expensive than most of the competitors.

Pros

realiable and fast

Cons

price

18 April 2019

Allan 7.4

Good overall but outpriced by others

Pros

reliable

Cons

price

18 April 2019

Sandor Dani 8.0

All good was with 2 Degree during the past few years. The reason we are changing a supplier is a new bundle package is cheaper than our current package with 2 Degree.

17 April 2019

Fritha Stalker 5.0

What a shame! A great idea, a disaster in practice: I loved being connected immediately in my new apartment, via the existing set up (open modems, logon via browser) BUT the reliability and speed were not acceptable when married with average to high charges AND poor customer service. I cannot believe what a wasted opportunity this great theoretical business model and poor business practice this represents. Put me in charge and I’ll get it sorted!

Pros

Immediate connection

Cons

Unreliable, Expensive, Poor Support

17 April 2019

Feta 10.0

Claire help me so much! The service always good everytime! so happy. keep it up the good work Freedom Team! Cheers

Pros

Amazing customer service

Cons

nothing

17 April 2019

Akshay 10.0

I’m happy

17 April 2019

Mike 4.4

When Slingshot is working (as paid for), it's great. However there seems to be a constant issue every 4-6 months with disconnections and slow speeds. That in itself is frustrating, but once you have to deal with their 'Technical Support team' you'll soon discover how woefully annoying being a customer with them really is. The 'tech' help consists of them implying that it is your modem at fault almost everytime. Or the jackpoint that it is connected to. Everything but their se ...read more

Pros

Speeds are great when working.

Cons

Unreliable. Inconsistent. Terribe aftersales support. Customer support is treadful. Phonecalls to lodge an issue is always a 45+ minute affair.

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