Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

25 December 2018

Pritika singh 1.0

Worst network ever. Since I have signed up with 2 degrees I have changed the modem many times. They don’t have other options if u your wifi and calls are not working. I regret shifting from spark. Spark gives u data and all your calls are transferred to your mobile so that customers are always provided with the service because we pay full bills. 2 degrees will still charge you though ur broadband is working or not. Totally not happy

Pros

Looks like they send old moderms that’s y we always have a problem

Cons

Customer service is useless. They can see in their system that internet is not working but wausting our time on laptop and trying to change wires and jackpoints.

24 December 2018

Adric 1.8

Had signed a 2 years contract from Jan 2017 and had never been happy with the spend and reliability of their service. Been talking to the technical helpdesk and did not resolve issue at all. All they did was to ask me to change different channel and try it for 30 mins and still not reliable at all. Also, they have increased the price of my plan from $84.95 to $87.25, due to telecommunication levy, but $84.95 is still being offered to all new customers! They are good at getti ...read more

Pros

Nothing good to say... Go figure.

Cons

After trying for so many months (22 months into the contract), I contacted the retention team and they initially offered me to upgrade my plan to the Giga plan so that they can offer me to get the modem at $99. After I ...read more

23 December 2018

Priya 1.6

We have been using 2 degrees from last 5 years for mobile network and broadband. But now when we have shifted to a new house and due to some reason we changed to a different broadband provider, 2 degrees is overcharging us. We rang 2 degrees for their help when we couldnt connect to the internet for our remaining plan days, they sent their technician and problem was found in their modem. After a few days they told us that we had to pay $115 as the technician fee. They did not ...read more

19 December 2018

Anonomous 1.0

Internet keeps cutting on an off over the last year. Got worse over the last month, to the point it cut off altogether after bad weather. Slingshot support kept booking Chorus techs on days i told them i would be at work. Finally Chorus guy arrived an told us nothing wrong with our lines, but Slingshot modem is stuffed. Some of the support is excellent, but others are crap.

Pros

Yeah right, flamin useless.

Cons

Kept on getting the run around to get them to book a Chorus Tech to come out on a day i would be at home. Had to wait 5 days to get the internet back on.

17 December 2018

Irwin Wallace 7.0

Am already with Slingshot (about 2 years) after getting away from Clear.net (vodafone) and have been reasonably satisfied. We have had Fibre (Enable) installed up our Lane ( 12 residences) just last week and making contact to check packages/options now that fibre is available. Have not been able to talk with anyone at Slingshot about options, so have made enquiries here.

17 December 2018

Barry 6.6

After a few initial issue with install my 12 months with Slingshot have been pretty much trouble free. Main reason not staying with them is even when I told them I'd been offered a better offer they wouldn't match it.

15 December 2018

Michael 8.8

They spent time, energy and resources on a caring in-home education.

Pros

Face to face interaction.

Cons

I witnessed anti-competitive smear tactics from intimidated industry colleagues

14 December 2018

Muhamad azli firdaus 9.8

It's really help

11 December 2018

Steve 8.2

Quick to connect. 100 / 20 service running as described. Multiple streaming devices running simultaneously, and have a Voip Phone as well.

Pros

Cons

11 December 2018

Paul Voullaire 6.4

would've been happy to stay with Spark, only reason for moving is that we were shifting house and ADSL wasn't available there so had to look at another plan.
There's so many plans out there to choose from, picked a speedier plan than Spark was advertising for a little less cost.
Thanks Spark its been a blast

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