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Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

5.7 / 281 reviews

02 October 2018
Floyd 8.8
Got in contact very fast. Great service
Pros
As comment above great service
Cons
None so far

5.7 / 281 reviews

02 October 2018
Debbie Miki 9.0
Accepted me no join up fees
Pros
no
Cons
no

5.6 / 364 reviews

01 October 2018
Gilbert Rose 7.0
Generally OK

5.6 / 364 reviews

30 September 2018
Brent 3.4
Spark made a date for internet switchover where you have to be at home for half day then failed to show and have yet to do another appointment

6.6 / 51 reviews

28 September 2018
Theo 4.8
Terrible speeds, slow all the time with high ping.

They said that it could be slow at peak times, but never had slowdowns at peak times with other providers
Pros
Didn't have any issues with the network going down
Cons
Slow internet all the time (even at "off peak" times and we're paying for fibre)

5.3 / 180 reviews

27 September 2018
David Lacey 5.6
support is virtually non existant . they don't respond to emails or phone calls
hence we have dumped 2 degress for both broadband and mobile

5.6 / 364 reviews

24 September 2018
carla bryant 4.0
Cant talk to a real person

9.1 / 34 reviews

24 September 2018
Christopher 10.0
Best support of any Telco, if they cant answer your call, email and they will reply back within a few hours. There has never been an issue that they have not been able to solve promptly, always thinking about how they can help their customers better.
Pros
Local service, local people.
Proactive service.
Cons
A bit harder to get hold of now as their customer base grows.

5.6 / 364 reviews

23 September 2018
Bryan 7.0
been on them for years
Pros
no
Cons
no

5.6 / 364 reviews

23 September 2018
Adam 1.0
Absolutely shocking customer service pay for 1000 get 250 no one can help
Pros
None
Cons
Too many to mention
Showing 10 of 2117 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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