Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

15 August 2018

Ellymae 1.6

We've got an excellent RBI signal strength but the speeds are regularly 2MBpS or less - Don't touch this company. The problem is at there end of the service - and that service dead useless!

Pros

None

Cons

Useless support.

13 August 2018

Ross Fountain 5.2

Changed as I can get more for less from another provider

13 August 2018

Simon Brash 8.2

All round pretty great! I never had to interact with them.

I don't remember my service ever going down.

Pros

Reliable. Cheap when i signed up but other companies ended up catching up with them.

Cons

No perks

10 August 2018

Jane 6.4

$125 for vdsl and a mobile on the $39.99 plan what sticks in my craw is the 20c per call to your voicemail for the mobile.

Pros

Works network was ok not too bad for VDSL

Cons

comes down to what the cost is

10 August 2018

Smithe137 7.0

Farmville farms even include free gift that is especially designed for the neighbors on their farm visit. ddcekdddfkfcfdek

Pros

Farmville farms even include free gift that is especially designed for the neighbors on their farm visit. ddcekdddfkfcfdek

Cons

Farmville farms even include free gift that is especially designed for the neighbors on their farm visit. ddcekdddfkfcfdek

08 August 2018

Manya 8.4

Very good service but poor customer service, been with Spark for 5 years as a loyal customer but did not want to retain me as customer when I asked to get some good deals, was told that i can switch to other provider

08 August 2018

Jayson 1.0

Worst fucking experience ever, speed issues and lack of fluent english speaking support team, tech dept that are not qualified techs that re-site scripted excuses from chorus manifest, this stretches to all the 2 vocus internet brands (Orcon, Slingshot) vocus is more focus on $$$ with all its vocus brands (Orcon, Slingshot, Flip, 2Talk and Switch Utilities) than it is about customers

Pros

Best Pro for this was the day I left.
No dont use them, sucker low prices advertisement is a gimic

Cons

Customer service is a complete joke
waiting long hours
The broken english and unqualified tech support or the tech support that located in India/Philippians/Malayasia that you can never understand

08 August 2018

jacqui 1.0

AWFUL!!! I switched from slingshot to unlimited and have had nothing but connection issues and terrible internet ever since

Pros

it was cheap!!

Cons

unreliable and drives me nuts ....the amount of time I've wasted trying to get it sorted has made it a very expensive mistake to have switched.

02 August 2018

Charles 9.0

Awesome experience with Megatel

Pros

One of the best

Cons

Nothing now

01 August 2018

PJ 2.0

BROADBAND ADSL COMPLETE WASTE OF TIME....AFTER 6 WEEKS I AM LOOKING FOR NEW PROVIDER...CUSTOMER SERVICE HAVE NO IDEA ABOUT THEIR PRODUCT AND UNABLE TO POINT THEIR CUSTOMERS IN THE RIGHT DIRECTION TO FIND SOLUTIONS TO BROADBAND ISSUES...NO VDSL OPTIONS

Pros

POWER AND GAS GOOD SO FAR.
CUSTOMER COMPLAINTS MANAGERS PROACTIVE

Cons

CUSTOMER SERVICE/KNOWLEDGE LACKIND

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