Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

07 July 2018

Tim 8.6

Not the cheapest, but good performance, good routing, and good value.

Pros

Fiber is very reliable - I'm not sure if it's ever gone down. It's fast, I get the performance I expect on the 100/20 plan.

Cons

The old Fritzbox 7390's Wifi isn't great, but I hear the newer one is better.

07 July 2018

Rishelle Brown 2.8

Broadband is slower than dial up speed

Pros

Well known company

Cons

Almost unusable

06 July 2018

kay 1.8

completely unreliable. internet drops in and out all the time.
poor follow-up.
blames the infrastructure but still takes your money.
2degrees used to be good. complete crap. would not recommend to anyone

05 July 2018

David Nairn 6.0

I have a SkinnyDirect $35 4Gb rollover data with unlimited voice and texts.
If I run out of data the easiest and cheapest option is to cancel current plan and start a new one. Occasionally use the $50 12Gb plan.
Industry wide data pricing is a racket. eg. Common plan costs $55 for 6Gb and $65 for 35Gb plan. Just $10 for 29Gb.

Pros

Pros: Cheapest plan around. Reasonable signal strength most places in NZ.
1 month contract.
Their web site = my dashboard is easy to use. The Help team do know how their site works.

Cons

Cons: Support is bad. Any problems are always said to be at my end. Only under pressure will they do anything to assist with ph/network setup.
Recently bought a new Ph. Old Skinny SIM not fit. Purchased new one at Cou ...read more

03 July 2018

Fran Schack 8.2

I felt that Spark was very high priced and that was the reason I wanted to change providers. Whenever I went into their Dunedin office with a question, there were long line ups waiting to be served and I never had the time to wait.

Pros

They were quite reliable, but you had to wait for service.

Cons

Price..

02 July 2018

JOHN lyon 6.6

too expensive

01 July 2018

Tony 4.0

Expensive. Customer service appalling. In three months. I've had to spend 8 hours on the phone with them to sort out continual issues with billing. Torrents were really slow.

Pros

No stoppage in service.

Cons

Expensive. Customer service appalling. In three months. I've had to spend 8+ hours on the phone with them to sort out continual issues with billing. Torrents were really slow.

29 June 2018

Mark greene 8.2

Solid reliable fast internet.

Pros

Cons

Extra monthly cost for static IP address

29 June 2018

T K 4.4

Poor reliability of speed. Customer support not helpful.

29 June 2018

RN Farrer 4.8

Hard to get hold of and local store, not a great deal of help.

Pros

Good coverage.

Cons

expensive when compared with other providers. Changes in rates not allowed in plan

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