Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

12 April 2018

rowena 6.0

I have been with spark for years and have stayed loyal but here fees are ridiculous so I'm opting out after 15 years.

Pros

Consistency

Cons

Customer service is out sourced and is painful. Broadband Slows down quite often at peak times
Price is high for what you get.

12 April 2018

Rajeev 8.0

Switching on price

10 April 2018

Rhiannon L 8.6

Internet was great. Never had any problems and service was fair whenever I called.

Pros

Reliable. Friendly staff.

Cons

Too expensive

07 April 2018

M G Gardiner 7.4

It is the only connection I have ever had so I have nothing to compare it with.
I t serves me OK

07 April 2018

Don McMillan 9.4

Got on via Actrix following takeover of Actrix by Voyager. Still deal with excellent Actrix help desk. With phone and landline included. Retained all my email addresses.

Pros

Faster (up to 120 Gbs), cheaper ($40/month).

Cons

None to date

05 April 2018

Jacqui Newell 6.4

Have had problems with dropping out, very slow to get fixed. Seem to get stuck in loop where each time we called we got asked the same questions and told to wait a week while they ran the same tests...
Time for a change.

Pros

Initially great, but service rapidly declined.

Cons

Hard to get consistent help.

04 April 2018

Andrew 3.4

Ridiculously slow. Cannot support an internet phone. Cannot, at times, even stream youtube.

Pros

Not as expensive as other options.

Cons

So slow that I am not sure if legally they should be able to call it Broadband. Less than 1Mb/s is not unusual during peak times. In an area with a strong signal.

03 April 2018

Liang 7.4

Good customer service and monthly fee. That's why I decided to stay with Slingshot for my next Fiber broadband.

28 March 2018

Tupoutua Moeakiola 7.0

I enjoyed my time with but its time to make new connections.

Pros

Great high speed connections

Cons

Too pricey.

28 March 2018

john Collie 7.2

Spark were okay and I had a trouble-free 3 to 4 years with them.

Pros

Lightbox

Cons

Price is not competitive for unlimited broadband. No movies in Lightbox.

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