Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

16 May 2018

Rachael Laver 9.4

Excellent support from this local provider. Highly recommended.

15 May 2018

ANJANI 5.6

Their VDSL broadband is slow.

14 May 2018

Geoff Wilkins 9

Awesome Northland service.

Pros

No hassle connection, reliable service, no account problems.

Cons

24 month contract.

11 May 2018

GarryHolland 9

Overall excellent service received from NOWNZ. Internet does cease to operate occasionally, requiring a reset (always starts functioning again after this).

Pros

Customet Service, Always able to get through to someone whem needed.

Cons

Internet does stop functioning occasionally, requiring a reset.

08 May 2018

Dror 2.2

This company are a bunch of amateurs. They provide a very bad service and product.

Pros

There are none

Cons

Zero communication.

07 May 2018

Chris 4.6

I 'acquired' Voyager when the company bought out Actrix (which has provided me with years of faultless service). At the same time I switched to UFB. Both were a disaster. The fibre has never come up to the capacity of my previous VDSL and I have a worse internet connection than pre-fibre. Continuous drop-outs, connection difficulties (unless almost sitting on top of the modem). Voyager have not been able to offer any solutions, or been particularly interested. After many ca ...read more

07 May 2018

Edward 1

the worst company I ever used. No support at all. Stay away from them!

Pros

Cons

07 May 2018

Dinoy 10

Excellent communication and support. network is reliable and Good Management management in place.

05 May 2018

Bruce Millar 7

Confusing setup after being advised Fibre was ok then not.
Application started March 1st...final connection ADSL/VDSL May 3rd.

04 May 2018

Cory 8.8

Great low-cost and reliable provider. BYO router good option for reducing E-Waste. Email Support only.

Pros

Reliable service. Have had no outages or speed issues.
Support team have been helpful
Good pricing and easy billing.

Cons

Email support only is generally good until you don;t have online access. Was able to use mobile internet to try and diagnose issues.
Had difficulty setting up own router (Linksys AC1600) onto Bigpipe. They do have set ...read more

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