Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

30 January 2018

Max Braniff-Whitehouse 3

We get on going speed problems, buffering and disconnection.

Pros

Not much.

Cons

Very frustrating.

29 January 2018

Mohammed Aldarwesh 9.4

Although I did not chose what you recommended for me, it gave me an idea of what to choose.
I had to choose Spark as the old

29 January 2018

Aimee Christensen 5.8

...

28 January 2018

Rattan 1.4

The worst broadband service provider of Nz

Pros

You can get combined broadband bill with power bill.

Cons

Worst customer service and support,
Customer agents having lack of knowledge,
No service in casebook emergency, Customer care won't pick your call
Unreliable modem,
No reliability

23 January 2018

Vincent 1.2

It pretty much never worked for us

Pros

N/A

Cons

Too much

23 January 2018

Sonya Maniapoto 4.6

Extremely difficult to get support - compounded by poor mobile data reception at the address in question, effectively meant each email conversation took a day to have. Sux

21 January 2018

John Hopkins 1

Useless: in Europe the 'service' offering would contravene the consumer protection act

Pros

You have to be kidding me!

Cons

Utterly useless. In the year we have had the service the phone only worked in the last 5 weeks and the, so called, broadband is so degraded and contested as to be virtually unusable. I have spent literally hours and hour ...read more

21 January 2018

George Gibbs 8.4

Friendly, helpful support whenever we have needed it.

Pros

Very easy to deal with.

Cons

None.

18 January 2018

Maggot 1

Couldn't sort out a new connection in 2 months. Kept getting BS excuses and no drive to sort it. Seemed happy to lose my business as it was in the 'difficult pile'

Pros

erm.... their phone number is easy to remember (although difficult to navigate). Their people seem nice.

Cons

absolutely unable to arrange a new connection (i.e. a connection to a new build). Not that anything was required apart from a chorus tech to turn up and join 2 wires together. Excuses for no connection were quite enterta ...read more