Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

16 September 2017
lorna pelvin 5.8
works well but seems expensive
16 September 2017
Graeme Wells 6.0
Spark 4G wireless broadband is our only real option as there is no spare copper cable to our new address and it would cost thousands to have one installed. Actually its a no-brainer as it is only slightly more expensive than the VDSL we had at our previous (neighbouring) address. We were near the limit of distance from the roadside cabinet.
Pros
Just slightly more expensive than VDSL and Landline phone. Free modem. Easy setup. Good incentive offer for changing at the time. Quite fast. VoIP, with NZ landline 'toll' calls free.
Cons
Rather expensive. Phone not available if electricity is off, though this is not too much of a problem if one has a mobile phone. Two year minimum term.
16 September 2017
Don 9.6
The old Actrix, been reliable for years and years.
Pros
Very good phone help service.
Cons
Nil
16 September 2017
John Cocks 7.0
Broadband works satisfactorily and service when needed has been promote and satisfactory. We don't download large files eg films. I don't have another to compare with except Orcon for a short while and that was seriously bad.
16 September 2017
Lorraine Grantham 7.0
Works well for me - may not be the cheapest
16 September 2017
Margaret Stuart 6.2
cellphone plan for $10 per month. Service meets our needs
Pros
no
Cons
no
16 September 2017
gerald nelson 7.0
Like to have good speed
15 September 2017
cindy bragg 8.8
I had no broadband internet for 2.5 years because I was waiting for the RBI to get to me. There was always the availability of Farmside satellite but it was prohibitively expensive. Neighbour 3kms away has Spark 4G but I couldn't get it so I did a bit more research and discovered that Chorus had finished their RBI in my area and I was just going to miss out. I didn't realise there was more than one RBI rollout provider. I rang Netspeed cos a girlfriend has it. I'm still waiting 9 weeks later. However I rang Velocitynet which is locally based and provides RBI. The lovely lady there(Nicola) said to me on the phone to come in and borrow a wireless router and plug it in and see what happens. I did and had it for the weekend. IT WORKED WOOHOO! Just plug and pay, didn't need a special and extra cost of antenna. I took it back and said I will get it in one month's time because I didn't have the $99 connection fee and first month in advance, another $99 and I said I have waited this long I can wait another month and pay you $50 per week until then, I was just so pleased to know I could finally have internet, which is great when living rurally. Well, the lovely Nicola said look don't worry about the money, just take this brand new wireless router and start having internet now. I was so amazed because she did not ask me for ID, do a credit check or demand some amount of money, mind you she had my address so I wasn't going anywhere. She took me at face value and I was so happy that someone out there still trusts in people just by meeting them. I did not let her down. I paid $50 per week and it's all paid up now and will drop to $25 per week now. I AM JUST SO HAPPY! I'm sticking with this company because they are local and saw a gap in the availability of rural broadband (lots of farms down here) and met that gap. Local business putting local people first. Please feel free to use this information to help other people in Southland with the same problem. ...read more
Pros
Just having access to the world again via the internet is a ++++. The speeds are fast enough for me to stream Netflix and chromecast it to my old smart tv(2010 model), a whole new world of technology. I used to have to go to town and that was hopeless using library computers or at my daughter's who has home-based childcare and each child calls me granny and wants picked up so no chance of using daughter's internet. My mobile also had limited reception so data would just buffer until I found a spot outside which didn't always work. ...read more
Cons
no
14 September 2017
Sue 6.6
can be hard to understand some technical support & call centre actisense especially when they speak really fast, and need longer opening operating hours especially for there technical support
Pros
better service packages
Cons
need longer opening hours for there technical support
14 September 2017
J Corrigan 5.4
Good service from the plan once we got up and running but a complete nightmare getting setup in the first place.
Very unhelpful too when we told them that we were moving house.
As a result we have decided to move to another internet provider at our new location.
Showing 10 of 2123 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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