Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

21 July 2017

Steve 1.2

Adsl. Worst 9months of my interweb life. Worst connection always dropping out. Slowest speed ive ever had....worst than dial-up 10years ago!! Terrible customer service, went through a 10 part series of testing for Slingshot then they said said it might cost me $240 to look at it??! Paying early disconnection fee and lowering my blood pressure.

Pros

They never increased my bill without notice like vodafone did after 6years of loyalty.

Cons

This box isnt big enough to list all the negative aspects. You suck balls slingshot. .

20 July 2017

Lisa 6.8

Over the 8 years I have been with slingshot I have felt their service has become increasingly less satisfactory. It always takes so long to get hold of them when phoning their call Centre. They are often offering new customers good deals but were not interested in offering me, a long time customer a similar deal so I will go elsewhere now.

Pros

Cheap if prepared to be tied in to a contract.

Cons

Unreliable customer service.

20 July 2017

Zeyad 10.0

Signed up for Skinny open term fibre 100/20 plan.

Pros

Flexible open term plan without long term commitment.
The cheapest price for unlimited 100/20 fibre plan.
No early termination fees.
Moving house is flexible and can be free if it's after 6 months, even if you are goi ...read more

Cons

If Skinny unlimited modem is unlocked this will be great.

18 July 2017

Nathan 8.8

They've been good actually. Only changing due to better deal elsewhere.

Pros

No down time in over 3 years

Cons

Support has degraded as they got bigger. Went from answering calls straight away to long hold times.

18 July 2017

R jacobs 4.8

Tried to upgrade to fibre 100. 2 months later, being billed for fibre 100 and yet to receive this service. Hopeless technical support.

14 July 2017

Suzanne 7.2

Have found slingshot reliable .

Pros

Cons

12 July 2017

Linda Flay 10.0

Very supportive in the community.

Pros

Cons

12 July 2017

Andrew 10.0

Great support from a local team. Knowledgeable and easy to understand.
Primo really looks after the community too which is a real bonus.
I was initially a wee bit sceptical in the early days but the wireless connection was way faster and more reliable compared to ADSL. Primo upgraded my speed for free as time went on which made it even better. Great pings and both speed test and real world upload and download speeds.
I have heard of other customers who primo have contacte ...read more

Pros

All round good product, service and team

Cons

None that I know of

12 July 2017

Nathan 9.4

Good all round company to deal with fast help desk

Pros

Cons

12 July 2017

Suzanne 7.0

We find Slingshot to expensive

Pros

Good Service

Cons

To Expensive

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