Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

22 September 2017

Emma 10

Best rural provider

Pros

Fantastic company/ team of people to deal with, faults ,outages get fixed asap and you always feel like a valued customer

Cons

Usuage plans could be better for rural providers that are locked into contracts but other than that no faults top company!

22 September 2017

Linda Austin 10

We have been PrimoWireless customers now for 12 months and can not fault them! They are always helpful, either via phone or email. They sort the problem quickly and keep you updated via Facebook on any problems with their network. 10 out of 10 in my book!

Pros

Reliable service, brilliant customer service and value for money!

Cons

NONE

22 September 2017

Ivan Green 9.6

Great company, always obliging, always helpful, always friendly

Pros

Without Primo I would not be connected.

Cons

None

21 September 2017

Daveena Taylor 9.8

Best rural service available

Pros

Great to talk to, speedy service, friendly team and fantastic service where others can't provide.

Cons

I've been with primo since 2014 and think they are great. I know some places that can't get internet... would be great to get this service out there...

21 September 2017

Wayne 10

Awesome customer service. I had a problem with the fibre coming to my house - it wasn't their fault, but they gave me a wireless connection to keep me going within 2 hours of letting them know I had a problem. I've never had service like it.

Pros

Local touch - close to customers, care about their brand.

Cons

None

21 September 2017

Gravetester 9.8

Very good service and company more than happy to recommend

Pros

Local company so know so how where you are so don't have to explain things over and over like other companies

Cons

Only con I can think of is i can only sign up once . Such a good company to deal with

21 September 2017

Megan Brocklehurst 10

Having Primowireless has honesty changed our families lives, after living with overpriced satellite broadband thinking that was our only option we were ecstatic when we were able to install our own receiver, because of Primowireless' mission to get the country folk connected with realistic data packages

Pros

Friendly local staff on the end of the email or phone.
Primowireless supports their community that support them.
Unlimited internet after midnight, which is fantastic for device updates (phones, tablets & xbox)
Affordable overage packages.

Cons

Data Caps, yes we could go unlimited but it is not affordable, and our kids need to know limits of data using.

21 September 2017

Mike 8.8

Been with them for years. Fairly internet savvy so been able to sort most connection or internet problems myself. On rare occasions I have called they were helpful. Earlier wait times were longer than I'd like but all good otherwise now.

Pros

Getting speeds up & down in excess of plan I pay for. Given upgrade last year for free on downloads from 30mps to 50 & improved speed getting close to that many days.
Found that I've been able to negotiate a deal when ...read more

Cons

None (yet)

20 September 2017

Kylie 9.4

Been with Slingshot for a number of years - haven't had too many blips & am happy overall. Recently noticed that the prices for our current plan had come down on the website but we were still paying a higher amount. Gave customer service a call and they sorted that out straight away, and threw in 3 months of credit since they had been overcharging us $10 a month for 9 months. Now this is only fair, if not going slightly above & beyond, but considering some other companies I'v ...read more