Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

30 August 2017
Jeffrey 8.4
Using fibre at this company, Internet has been quite stable. Customer service team is friendly
30 August 2017
Caroll 2.8
Prices are ridiculously high
Pros
Good support
Cons
speed
29 August 2017
Kiri 6.6
Relatively expensive compared to other plans available now.
28 August 2017
eermama 9.2
It took around 2.5 months to get UFB to our devices however we moved from ADSL to UFB, we were on a cross leased section so had a few consents to go through. The ping and the speeds are awesome
Pros
very good consistent speeds on over 100MB over wifi and ping around 2-4 upload over 20MB over wifi
Cons
skinny doesn't offer many extras e.g internet TV services but that is fine with me.
27 August 2017
les 7.6
100
Pros
100
Cons
slingshot offered better vlue
24 August 2017
Michael Patrick 3
Worst customer support I have ever encountered.
Pros
None to speak of.
Cons
When you change to another provider they wont allow the change to happen automatically as every other ISP does, instead you have to personally call them and cancel your account or they will continue to charge you for internet they are fully aware they are no longer providing you. ...read more
23 August 2017
Inayat 10
I am a very satisfied customer. Never had any issues. Customer service is 10/10
Pros
very fast internet
Cons
none
23 August 2017
Richard 10
I have recently joined Lightwire Rural Wireless, moving from ADSL and am very glad I did. IΓÇÖm easily getting 3x faster internet speeds and a more stable connection. The connection process was fast and easy, both the helpdesk staff and the wireless installer were friendly and helpful. Highly recommended!
Pros
Fast and Reliable connection.
Helpdesk are great
Cons
None, Im very happy.
18 August 2017
Chaedoo Jun 3.2
It is easy to get service but really hard to leave the ISP. I don't recommend this ISP unless you intend to stay in AKL in short period time.
Make sure getting a proper confirmation email( they are only available in email) even though you have submitted a request for disconnection.
Pros
No contract all prepaid
Cons
No direct contact support. Only email service available so that it is very hard to get proper service.
15 August 2017
Mark 3.4
Just rubbish service. The whole customer service via website doesn't work. Have just changed provider in frustration.
Pros
Price is OK
Cons
Service is terrible.
Showing 10 of 2170 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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