Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

29 May 2017

Michael Burden 1.0

The worst product and service possible.
In a fair world this provider would be out of business and facing court for not fulfilling contract

Pros

None

Cons

Cannot provide what they promise and outsource their support, so the customer cannot access assistance that can be understood.
Extremely Poor

28 May 2017

michelle 3.2

Slow/unreliable support. expensive internet for alot of empty promises.

28 May 2017

GlenMorgan 5.0

Sure you can connect to their hub from your house at the indicated contract speed. However, you are traffic shaped to hell after that. Over the past 6 months I have recorded a 70% drop in speed to a client server (NZ) I connect to from home was at 11mbps now at 3mbps. When connecting from other source i.e. non traffic shaped it's 14mbps. Seriously considering after 4 years with 2degrees to move to another provider.

Pros

Phone Cell and Internet in one account.
Reliable delivery of data service.

Cons

Tech support really does not give a damn about declining speed beyond their hub. I.e. traffic shaping you.

27 May 2017

Kathy Lister 5.6

Often get dumped out when trying to use.

Pros

have all services under one account e.g. telephone, internet etc.,

Cons

not allowed fibre even though it passes our gate, wireless doesn't work in our house.

27 May 2017

Rachael 1.0

Been a month we've been signed up with Skinny still haven't got a connection. Communication has been ridiculously poor. Just been informed that instead of an install date next week it's in July. 2 months from now. Skinny has done nothing to offer us compensation while we wait be it reimbursement of mobile data costs or waiving of fees. Disgusted with service and looking for other providers. Basically do not want to give them any money anymore.

Pros

Cheap plan

Cons

Disgusting serivce

25 May 2017

Ranjith 3.0

The speed is very slow. And more than the speed it is the stability which concerns me more.

25 May 2017

June 4.6

The service i currently have, is what It is for our area, i am open to other options, i welcome better service, better deals i would definitely consider changing at this point

Pros

Is what it is! we need a new competitor to our area

Cons

Have to wait for return calls when there is a concern, and sometimes can be from, an off shore call center Phillippines / South Africa who i find more helpful than local sometimes.

25 May 2017

Edward A Young 7.0

Don't Have Any Comments, Ok,

25 May 2017

john newey 2.2

no support whatsoever ...speed is rubbish...hopeless

25 May 2017

Lynsey Vining 6.4

Best value I can get at 4meg speed

Pros

Good support

Cons

Occasionally drops out

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