Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

18 July 2017
Nathan 8.8
They've been good actually. Only changing due to better deal elsewhere.
Pros
No down time in over 3 years
Cons
Support has degraded as they got bigger. Went from answering calls straight away to long hold times.
18 July 2017
R jacobs 4.8
Tried to upgrade to fibre 100. 2 months later, being billed for fibre 100 and yet to receive this service. Hopeless technical support.
14 July 2017
Suzanne 7.2
Have found slingshot reliable .
Pros
no
Cons
no
12 July 2017
Linda Flay 10
Very supportive in the community.
Pros
no
Cons
no
12 July 2017
Andrew 10
Great support from a local team. Knowledgeable and easy to understand.
Primo really looks after the community too which is a real bonus.
I was initially a wee bit sceptical in the early days but the wireless connection was way faster and more reliable compared to ADSL. Primo upgraded my speed for free as time went on which made it even better. Great pings and both speed test and real world upload and download speeds.
I have heard of other customers who primo have contacted them to fix an emerging fault they didn't even know they had.
VoIP is great and cheap!
I know of a lot of people who wouldn't have access to the net if primo didn't exist too
...read more
Pros
All round good product, service and team
Cons
None that I know of
12 July 2017
Nathan 9.4
Good all round company to deal with fast help desk
Pros
no
Cons
no
12 July 2017
Suzanne 7
We find Slingshot to expensive
Pros
Good Service
Cons
To Expensive
11 July 2017
Carol 8.2
Great products but one of the most expensive
Pros
Reliability, quick to sort a problem, professional
Cons
Too expensive, charge for keeping email address if you leave their company
11 July 2017
Stephanie King 1.2
See CONS - rip off
Pros
Easy quick setup
Cons
VERY ANNOYED - Beware anyone who 'upgrades' to 4G network on Sparks recommendation. Internet crud since installed, alarm system compromised and extremely expensive technician and parts updates required to work since - which Spark failed to advise and now fail to take ownership for. Any other company would try to find a resolution and try to keep thier customer. ...read more
11 July 2017
Cheryl Skelton 6.8
Very expensive each month
Pros
It's connected and working
Cons
Expensive
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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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