Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

24 April 2017

Vikram 2.0

Very poor customer service and still operating as if in a monopolistic environment

Pros

none

Cons

too many to list

21 April 2017

Gigen 4.0

Absolute waste and do not give any promotion for long standing coustmer

Pros

Good customer service

Cons

Highly unlikely reliable connection and always had buffering

20 April 2017

Julie Martin 1.0

We have repeatedly telephoned Spark and gone into their shop to ask for help and don't get anywhere. Now out of the blue they are trying to force us into changing to fibre. We have been asking about this for the last year and had no help of any kind. We had to buy a new modem which has since broken. We pay $100 a month for irregular and unreliable service. We have been with Spark for years. We had mobile phones with them which was also expensive. When we changed to 2 d ...read more

Pros

None

Cons

As Above. No customer support. A big corporate company not looking out for the little bloke only interested in making money

19 April 2017

Dion 1.0

Have had nothing but terrible service from Slingshot and after putting up with it for too long we are on the move. Very unreliable network and no difference in speed when upgraded to Ultra Fast Fibre.

After several bad experiences i will NEVER recommend Slingshot to anyone.

Pros

Cons

Everything

17 April 2017

chris johnson 4.0

our internet connection is lost 3-4 times a day ,for 109 bucks a month its not great

Pros

easy to register

Cons

not reliable
slow response at times

15 April 2017

Kylie willigers 8.6

Excellent service. Went out of their way to help me get broadband to my rural property where no one else would even look at it. Really helpful and easy to deal with.

11 April 2017

Sam 8.0

Never had a problem in 2 years

Pros

Basic service package, no firlls... but no real problems

Cons

none really, no frill service and no frills price

10 April 2017

Lawrence Adam 8.0

Needs to keep up with new software like windows 10. Too expensive and not much different than the cheaper options. what about a discount bundle price for phone, mobile and broadband. Look at the UK market for how the future will look.

Pros

Speed is not bad, lots of extra stuff; antivirus, lightbox, discount tickets etc.

Cons

Expensive compared to the others. Free antivirus doesn't work with windows10. Automatic configuration app doesn't work with windows10. So unless you use yesterday's technology useless free stuff.

08 April 2017

Richard Finlay 6.0

This was a new connection but we have had at our other premises. We decided not to use them for this new connection

Pros

The connection was reliable

Cons

You could never get them to answer the phone if we needed to talk to them. They always had to ring back (which they did) but by then you had given up what you were wanting to do

08 April 2017

Ron 3.0

It's really not bad when it works.
Sadly, you can never count upon when that's going to be, nor how long it will work for.
A week or two after the tech comes out, or you spend 2 hours on the phone with support to arrange things seems miraculous.

Pros

You can have them call you without listening to the hold music.

When it works, it's at least average.

Cons

Disconnects. Horrible lag, and terrible latency. Buffer/load times, with random stoppages on Netflix or light box.

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