Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

02 April 2017
Mike Robinson 7
Happy with the provider, except for the fact that they charge $49 if you want to change to a slower plan
31 March 2017
Paul Ross 7.6
Spark is quite expensive, but a good service with Lightbox included
29 March 2017
Korstiaan 9.4
Gigabit Fibre Brilliant
28 March 2017
Mahesh 1
Everything too slow.
28 March 2017
Cory Dennis 9
Really excellent Support over the phone.
Pros
Answers phone with REAL people and no long ques.
Cons
Not all calls were returned
27 March 2017
Gavin 3
Could not resolve my connection speed issues
Pros
Good reliability
Cons
Bad service and connection speed issues
26 March 2017
John Doe 9.6
A great ISP
Full line speed all the time.
No problems!
Pros
Free Lightbox
Cons
...none?
26 March 2017
Sally Van Gaalen 5.8
VDSL depends on time of day for speed. Weekends and evenings slow to download
Pros
Cons
12 month contract
23 March 2017
Graham 3.2
SOOOOO UNRELIABLE, Stops working at least 6 times a day....
Pros
Cons
Has to be reset every hour as it always stops working.
22 March 2017
Lucy Sharplin 4.8
Intending to relocate to Kinloch near Taupo, a Spark technician recommended we try wireless broadband with 120G limit instead of unlimited data on ADSL system. At our previous address, we had Sky so 120G was adequate in his opinion. However, having cancelled Sky at the new home and using Netflix and/or internet instead,we are finding that we now require unlimited data. When we requested a switch back to ADSL, the Spark technician offered to send a Chorus rep to check that we had the copper wiring. Although the appropriate wiring is available at our new home, she contacted me to say we couldn't be connected to ASDL although she gave no reason. Subsequent calls to Spark show that the cabinet supplying this new subdivision MAY be filled to capacity and we can't be included until another resident leaves or Chorus increases the capacity. Interestingly, there are SEVEN other new homes under construction in our subdivision and they will all be needing unlimited data as several have relocated to work from home via computer. These new prospective customers will be as bemused as are we to be limited to 120G on the wireless system: their only broadband option if Chorus isn't prepared to increase the cabinet capacity. ...read more
Pros
A few of the Spark technicians were helpful while others were not!
Cons
Insufficient broadband data for the needs of new and existing customers in the area,
Expensive having to buy 10G of data once the120G limit is exceeded: quickly!
With today's technology Chorus isn't doing the best job of catering to it's ever-growing client base in this fast-growing region.
Many of the new home-owners have relocated from Auckland where unlimited data is the norm!
...read more
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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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