Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

24 February 2017

Angela 2

The most expensive and yet unreliable internet service provider. When you call them they don't care about solving your issues.

Pros

None

Cons

Terrible service. The customer service representatives talk to you like they couldn't care less

23 February 2017

Craig 8.4

Have been with Worldnet for ten years, firstly on ADSL and then fibre as soon as it became available. Friendly, helpful company with competitive pricing. Very responsive to telephone requests for support. Fluent call-takers on staff who speak English, Chinese and Korean

Pros

Outstanding personal support during their opening hours. This is a smallish company, not some faceless corporate with a foreign call center.

Cons

Office is open Mon-Fri 9am-7pm, Sat 9am-3pm and closed Sunday, so if you have a problem or lose your internet and/or phone service outside these times then there is no support at all and you must wait until they re-open.

23 February 2017

Joel Lund 4.2

Internet runs ok usually but still jams up at peak times , Why do we still have such hopelessly slow internet ,
I lose horrific amount of time with slow internet. NOT GOOD ENOUGH . this is the 21st century so why do we still have third world internet even in affluent towns such as Wanaka

23 February 2017

craig maxwell 6.6

pleasant customer support

Pros

much better speed than using regular phone lines

Cons

expensive

23 February 2017

Bruce McCulloch 10

The only Telco to reduce my contract price without asking, and during the contract period - well done

23 February 2017

Steve Davies 5.4

Spark are terrible but slightly less terrible than the rest.

Pros

Installation of Fibre was seemless

Cons

Terrible service...

23 February 2017

Gary 3.4

No roll over data no sign ever of Fibre getting here and yet live 8 minutes from Henderson city centre. Fibre is stopping down the road big impact on my business probably leaving spark soon and going wireless

23 February 2017

Marvin Casimiro 7

A bit laggy sometimes

23 February 2017

Sheryl Counsell 10

Initial Connection didn't work, they were out the next day and made two trips to ensure we were operational. Great service, no problems with the connection speed. Moved to a rural area to new house, no cabling being put in, so they connected my property in Christchurch within a day. You rock! 2 Degrees!