Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

16 November 2016

boris 4.0

having speed issues once a week

Pros

same crap as others

Cons

speed issues

16 November 2016

Wayne Leach 7.2

Apart from no customer service number they delivered on their promise with vdsl

16 November 2016

Kit Carter 5.0

OK speed, OK reliability, incredibly poor support. Need to spend some of their massive profits on NZ based customer service.

Pros

Stable, reasonably consistent speeds.

Cons

Cut off my phone for a week during install. Be prepared to wait, and wait... and wait for service calls.

15 November 2016

Jenny 9.2

Easy to contact, quick response and good provision of service. Speed and data limit more than sufficient for my (low user) requirements.

Pros

Quick and easy contact and setup. Local provider, so their contact centre had a good knowledge of the region. Account queries answered promptly.

Cons

Not as fast as fibre or VDSL, but fast enough for my needs - no issues playing videos from You tube videos or online MOOC courses.

15 November 2016

Kate 1.8

Terrible speed (nearly unusable) and no real help from the support, just: "Well it should be faster, let us charge you $200$ for telling you that's most probably your fault". My internet suppose to to be around 15 Mbps - it's usually around 2,5 Mbps (that varies depending on time of the day!) Uploads ~0,5 Mbps!

Pros

I would like to say it's cheap, but price is comparable to anything else on the market so I can't.

Cons

No contract.

15 November 2016

Dmitri 9.2

2 years with Bigpipe, so far so good!

Pros

No contract, low price

Cons

None yet

15 November 2016

Blair Crosbie 1.4

Would have given a lower rating but system only goes as low as one.

Pros

Desperately needs some pros to replace the amateurs.

Cons

They all work for Spark.

15 November 2016

Rasheed 2.6

ADSL

15 November 2016

David 9.6

An excellent choice

Pros

Fantastic speeds at good price.

Cons

They use CG NAT, so can't run a server without a static IP

15 November 2016

Ian Hammond 5.2

We been with NZ Post Office/Telecom/Spark for over 45 years.
The last 5 monthly bills have all had a massive error.
They charging us for 100/30 & 200/30 at same time.
Each month we ring up and tell them and they correct it, but for 5 months

Pros

Speed pretty good I average 96/30

Cons

Cant sort their sodden billing out

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