Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

23 February 2017

Steve Davies 5.4

Spark are terrible but slightly less terrible than the rest.

Pros

Installation of Fibre was seemless

Cons

Terrible service...

23 February 2017

Gary 3.4

No roll over data no sign ever of Fibre getting here and yet live 8 minutes from Henderson city centre. Fibre is stopping down the road big impact on my business probably leaving spark soon and going wireless

23 February 2017

Marvin Casimiro 7

A bit laggy sometimes

23 February 2017

Sheryl Counsell 10

Initial Connection didn't work, they were out the next day and made two trips to ensure we were operational. Great service, no problems with the connection speed. Moved to a rural area to new house, no cabling being put in, so they connected my property in Christchurch within a day. You rock! 2 Degrees!

19 February 2017

Iraani 4

Cuts in and out all the time and we have big house and it cannot reach some of the rooms in the hourse

17 February 2017

Graeme Salmond 6.2

My Spark ADSL Broadband was reliable and the service was prompt & friendly when needed occasionally. But Spark is getting too expensive for my basic requirements. Flip offers a naked Broadband ADSL service that meets my needs for $30/month less than Spark and so I'm transferring to Flip next week. Hope it works out well.

17 February 2017

Chris Martin 7

Good provider,but they charge like a wounded bull.

Pros

Good service

Cons

So expensive.

16 February 2017

Carl Bigley 3.6

unable to run internet TV and poor connectivity since switching to spark

Pros

Easy to get in touch with.

Cons

But it doesn't work

15 February 2017

Denise Webb 4.2

I never wish to have anything to do with Spark again ! Their customer service is abysmal, most of the reps, can't speak decent English and after hours you get re-directed to another country.
I have encountered over one month without internet, intermittent internet, interminable waits for customer service,going into the hours.

Without my tenacity,most would have given up.

Pros

I got a bit of a refund, other than than that no, Lightbox is useless.

Cons

None

14 February 2017

Renju Joseph 3.6

One of the worst customer care service in broadband providers

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