No one knows what they are talking about and doesn't listen or look at the evidence provided...
Asked for a change of plan before connecting. They told me to wait. The deal was $60 pm 1 year fibre300 with a $100 prezzie card. at anyrate, I waited and then asked them. The drama began. They started billing me at different rates for the same plan. one person the plan is not available to me because I asked for the change. I told them, I asked before connected. No one listens. a
nother told me it was $60. The other employee doesn't agree with that agreement. Gives me another billing of $92. I inquire. They gave me the prezzie credit and took it all away in this drama. They blooming don't know what they are saying and they just don't see the evidence provided. Oh!! Please!! I'm waiting for my term to complete and nah!! the worst service and communication I have ever had in NZ. ...read more
