Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

09 November 2022

M clouth 7.2

Disgusting service. Double my charge after 6 months. I would not have signed with them if they explained my charge will double. I suspect. Fine print. Still this is Con artist in my opinion

Pros

None

Cons

Just Con.exactly

08 November 2022

Kathryn 8.6

Love dealing with Now. Their customer team is always super helpful and real .

Pros

Nurturing Now

Cons

None Now

08 November 2022

Steve Allan 5.0

Worldnet? Don't go there. The support is terrible. Three weeks so far to get my home phone working. It keeps going down. The other times it was only two or three days and mysteriously started again without any contact back from them. They have phone numbers for the main centres where they're located as well as an 0800 number. None of them ring through as if the company has gone belly-up. You can only create a support ticket via internet and you'll hear nothing back from them ...read more

Pros

When it's working everything's fine. Internet drops out occasionally but still comes back. The price is good

Cons

Can't be contacted by phone despite a whole lot of numbers listed but come back with a 'disconnect' signal. Support is via the internet and very poor. Virtually nil communication. The company seems like it's having death throes.

06 November 2022

Kev 7.0

Love the local call centre and teh efficient and helpful staff.

Pros

Cons

06 November 2022

Yvonne Wilton 8.4

Very quick and supportive when a problem comes along, my problems where not with NOW...they where with Chorus...but now we're so helpful, and talked me through everything

03 November 2022

Peter 1.8

Problems started right after connection: 75% of websites were not working (including their portal even) - just timing out with lost packets in tracer after 3rd hop. With VPN everything worked - e.g. the issue was a misconfiguration on their side. Technical support sounded professional at first, but failed to even log the issue. Next day on second try issue was logged with estimated 72 hour resoultion timeframe. Switched to other provider in 3 days after connection with this m ...read more

Pros

Cheap-ish

Cons

Everything else

03 November 2022

Max Mckenzie 9.0

Best of the best

Pros

Always there

Cons

No complaints

01 November 2022

Alan and Sally 9.0

To date the service has been superb
we were one of the first streets to get fibre in HB
We have recommended heaps of friends to join them

Pros

Prompt and Efficient!

Cons

NONE

29 October 2022

Steve Arnold 9.2

For us as in my wife and i it has always been about 3 factors for choosing NOW. The price you pay the speed that it operates at and unlimited data. As far as we are concerned NOW provides that....Great Service
1 Price
2 Speed

28 October 2022

Anastarcia 10.0

everything is prefect thank you so much

Pros

250

Cons

250

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