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Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

8.4 / 545 reviews

19 September 2022
Ringo Chow 7.4
Excellent customer service

8.4 / 545 reviews

19 September 2022
Sione Palu 10.0
I would highly recommend NOW internet they never fail me anytime ITS REALLY FAST AND I ALWAYS RELY ON IT. Thank you

8.4 / 545 reviews

19 September 2022
Mingi Park 10.0
very good, fast internet

8.4 / 545 reviews

18 September 2022
Debbie 9.0
We switched to NOW a year or so ago. All very easy, and quite competitive. I have never been kept waiting more than about 20 seconds when calling their (local) call centre. The slightly speed and reliability score I have given is a reflection of us being out of town on copper, not on NOW. I would definitely recommend them.
Pros
Quick to answer calls, get the job done, competitive.
Cons
Can't think of any

5.6 / 89 reviews

16 September 2022
Nirav 3.4
very very poor customer service. Rude and senseless staff employed by this company

8.4 / 545 reviews

15 September 2022
Beverley 10.0
NOW is a brilliant company for computer and home telephone services plus they are New Zealand owned and run I believe. I would highly recommend them NOW ! I dont know about repair services as we have never needed them ! Excellent. A service that has never failed !!!

8.4 / 545 reviews

12 September 2022
Vicky 10.0
Now have been nothing but amazing since the day I joined them. They have the fasted responce time when I have contacted them and our internet is fantastic. Very happy and would highly reccomend them to anyone looking for a great provider.

8.4 / 545 reviews

11 September 2022
Khin Zaw 9.0
Reliable
Pros
BYO router
Cons
None

8.4 / 545 reviews

11 September 2022
Mary Matenga 9.0
Awesome
Pros
Excellent
Cons
No comment

8.4 / 545 reviews

08 September 2022
Marnie 10.0
Switched to them ages ago after dealing with Vodafone wait times! They always answer the phone - and in a reasonable time. They are always helpful and don't make you feel like an idiot. I don't think Internet speeds etc are much to do with them if you are on fibre - it's where you are that's the issue - they come up with the best solutions they can for you. They recommended a Powerline connection for us and it worked.
Pros
Friendly and efficient.
Cons
None.
Showing 10 of 2117 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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