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Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

8.1 / 88 reviews

01 April 2021
Vinesh Tee 9.2
Fast and precise assistance from Claire

8.1 / 88 reviews

31 March 2021
Mohammed Abdul Rahman Sheriff 7.0
I need some information on my new connection Clare and Jim assist me in a friendly way I like there customer Service
Pros
no
Cons
no

5.3 / 180 reviews

29 March 2021
Robert Perkins 8.4
good service provider, just a bit too pricey by comparison
Pros
top quality modem
Cons
wouldn't price match

5.1 / 14 reviews

29 March 2021
Gavin Benson 3.6
A very weak service with unplanned outages.
Slow service with limited support staff and no after-hours support.
Extremely slow download speeds, even though connection is 100Mbps download speeds are around 10Mbps.
Pros
Price
Cons
Speed, service and reliability

8.4 / 545 reviews

28 March 2021
Luseane fonua 9.8
.

4.9 / 55 reviews

28 March 2021
Steven 7.0
When I joined contact broadband, the speed was about 90M/S, but it only lasted for some weeks. and it's been under 30M/S ever since!! I'm choosing another provider and will never go back contact broadband.
Pros
Joining credit is good. and cheapest in the industry. that's all.
Cons
I signed up for 100M/s, not 26M/s !!!

8.1 / 88 reviews

26 March 2021
js 8.4
The internet was fast, connection was good majority of the time. It would cut out briefly on the rare occasion but nothing significant enough to cause me problems. The support is also good, Claire was polite and fast to advise me on what I needed to do in order to cancel my subscription.
Pros
Fast internet, good customer support
Cons
Would be nice to have an email reminder that a payment is going to take place prior to it occurring.

8.1 / 88 reviews

25 March 2021
Fmriccio 7.0
Good value for money

8.1 / 88 reviews

25 March 2021
MelH 7.0
Great internet speed and service.
Thanks Freedom Internet!

8.1 / 88 reviews

25 March 2021
Kelston Adams 8.0
Excellent service from assistant.
Pros
Very helpful and fast
Cons
Cant make a weekly automatic payment, which would be easier for some, especially forpeople on the benefit.
Showing 10 of 2117 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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