Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

18 February 2021

Kevin 5.6

Sometimes internet just went off and takes 10-15mins to come back

Pros

Reasonable price

Cons

Internet stability

18 February 2021

Pearl 6.2

Initially I was looking for good affordable broadband, it was ok for the area I'm in but now I'm looking for a better provider. Fibre is not available in my area.

Pros

Cons

Wifi connection drops out.

17 February 2021

Dave Graham 4.2

During most recent outage (there have been several) I spent 45 minutes n hold, listening to a message saying our customer service is from 7am to 7pm. Finally connected at 18.20 and get told that the broadband support finishes at 6 pm. What's with that? No info on why there was an outage or how long it would take to get back. I'm off to somewhere that actually has customer service.

Pros

None. They offer nothing extra.

Cons

Absolutely terrible customer service

17 February 2021

MyeongKyu LEE 10.0

Jay helped me a lot. I asked him a lot of questions. But, he never annoyed to me.
He was always very kind and nice.
Especially, He was friendly and humorous to me. So, I felt comfortable.
I think Jay made a good image of this company. I think all the other staff members here would be kind as well.
And wifi speed is very fast.
It’s very great choice and experience.
Thank you so much!

Pros

Kind people, Great Wi-Fi speed

Cons

Nothing

16 February 2021

Siva 1.0

Supports only through email because none of them could speak English. Same company as worldnet, called them and completely incomprehensible. Looks like the operate out of China like how Vodafone operates out of India. I'm still not connected to internet and their emails take generations to reply.

Pros

Nothing.

Cons

Sketchy service. Should have just not gone with it. Paid advances too as requested by their website.

16 February 2021

Sue Hanna 7.0

The main reason for changing providers was so that we could get broadband power & gas on the same bill which Slingshot could not do.

Pros

I liked the free caller id with the homeline

Cons

When initially contacted 2 years ago, 2 representatves from Slingshot ASSURED me that they supplied gas. That was false. I told them so. me

15 February 2021

Mazhar Saeed 6.4

Average

Pros

Cons

Not a good value for money

15 February 2021

joe 2.2

best provider i used whilst in the city, after moving away turned into a nightmare, I am averaging speeds of 1.3mbps download and 74kbps upload, if you're out of the city avoid this company!

Pros

nothing

Cons

all of it is bad

15 February 2021

hans helwes 9.2

Have been forever with this company,service fantastic, and every thing else also.
pricing not the cheapest. It is my loss that the company was sold to Vodafone. I am changing provider and have chosen Slingshot, lets see how they pan out.

Pros

see above

Cons

see above.

12 February 2021

MBrown 10.0

Fast to get us connected (2 working days) super fast to get Chorus to fix the ONT (the next morning) & they organised a power cord for the ONT too. Nothing wrong with the speed either. It’s better than the ultra fast broadband I was paying for at MyRepublic & NO dropouts!

Pros

All Good

Cons

Nothing