Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

10 February 2021

Willem 3.2

Not getting speed I signed up for. Lags alot. Very frustrating when trying to watch movies and alot of lag when playing fps games. Thus is on fibre. Had no issues with my previous provider, they were just more expensive, I geuss you get what you pay for

Pros

Cons

Alot

10 February 2021

Jonathan Chen 8.0

fast and reliable.

09 February 2021

RN Farrer 8.2

A few problems with the changeover , but sorted after several phone and emails. Clawback from previous supplier was a nasty surprise.

06 February 2021

Manish Chebbi 7.6

Wasn’t able to get the right discount from 2degrees so switched to contact

Pros

Energy and broadband in one place

Cons

Donno yet

05 February 2021

Devon Bishop 8.8

Awesome customer service & tech support was super helpful. Had a few issues attempting to connect our router but all fixed easily & good speed for good value. Loved the no contract as we were in a short term rental property. Definitely go with NOW in the future.

03 February 2021

Amy Jones 6.6

No issues with the provider, we just found better value for money elsewhere

01 February 2021

Martin Todd 7.4

Had an issue with the SSID network naming published on their provided router via what was being transmitted. Emailed them. They called back as I was attaching a file to the follow up email. Fixed within 3 minutes. Simply the fastest service EVER. Public Holiday Monday woop!

01 February 2021

Uli 5.2

Not what promised, Ultraspeed , yeah right, very basic VDSL router with fiber capability, if you have just one device it might be just ok, if you want it faster you will have to rent the better modem. If you promise Ultrafast speed for the price advertised with the free modem it should be with this modem and not with the actual suitable modem for fiber for an extra cost. No consistent internet reliability . In my opinion just another supplier with empty promises. Customer ser ...read more

Pros

Good customer support

Cons

Slow and unreliable internet speed, on WiFi often under 10mpb/s upload on LAN the fastest was around 600 mpb/s

01 February 2021

Kilisitina 10.0

Claire was super helpful, patient and efficient. She knew exactly what I wanted before I could even get the question across. Thank you so much, Claire

Pros

Efficient, Patient,

Cons

None

31 January 2021

Michelle Johns 8.0

Have been with Now for five years and they have always been great.

Pros

Cons

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