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Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

4.9 / 55 reviews

30 January 2021
Peggy Burrows 7.0
Great assistance. Very quick and convenient. Two week delay in change if provider creates anxiety in case it doesn’t work.
Pros
Quick
Cons
Might not work

5.9 / 19 reviews

29 January 2021
Michael Taylor 9.2
One of the best ISP provider I have ever used
Pros
no
Cons
no

5.0 / 18 reviews

28 January 2021
Leeann Stallard 5.0
People are nice, but expensive and the broadband supply seemed to buffer quite a bit for movies etc. so there are better deals out there with possibly better supply.
Pros
nice people
Cons
expensive, supply buffered a lot, could get same service elsewhere for $20/month cheaper

5.9 / 19 reviews

28 January 2021
Aj 10.0
Great Service

4.9 / 55 reviews

27 January 2021
Fiona Brunton 1.8
Absolutely rubbish, have had more issues with them than positive aspects. Internet is SO slow (if working at all) and their customer service is shocking. Do not recommend at all
Pros
Cheap?
Cons
Slow, poor customer service, not working half the time,

6.5 / 14 reviews

26 January 2021
L Rolton 5.6
Not to bad for Rural Broadband, however is expensive for the amount you get on each plan ..... someone is making a very comfortable living from the rural sector? The other thing they are not very flexible and won't divert from their conditions .... not willing to discuss either. Interesting that Covid has happened and this company is not listening or willing to help!
Pros
Reasonable support
Cons
Unwilling to talk away from their terms and conditions!

5.3 / 180 reviews

26 January 2021
Christine Willis 7.0
The service is very good. Thanks.

7.5 / 14 reviews

23 January 2021
Myrie Edwards 8.0
Found staff very helpful and had satellite installed by highly efficient installer, my teenage sons are thrilled as am I, I have no negatives as of now

5.7 / 281 reviews

22 January 2021
Helen Erridge 4.4
Have spent weeks trying to get help with a cellphone problem and am still waiting. Just send an automated message with a number but ignore any email with a query about it saying they will be in contact within a day.
Pros
Cons
Don't respond to email queries Slow to answer phone

8.4 / 545 reviews

21 January 2021
Joanne Setu 8.0
Have been with NOW for nearly one year and are happy with it. We have used customer support once and the solution was simple but tech support had to talk me through what I had to do over the phone. He managed to do this without making me feel like an idiot which was appreciated.
Pros
Local feeling company, fair rates. Quick responses.
Cons
Our broadband can be a little laggy sometimes.
Showing 10 of 2117 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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