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Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

5.7 / 281 reviews

19 December 2020
Nesta Parry 7.4
I have stayed with my provider as they came back with an offer that was as good as the one I was thinking of moving to.
Pros
Outstanding technical support
Cons
Too expensive

8.1 / 88 reviews

18 December 2020
Tatiana 9.8
Thank you for you help with the unexpected finish of my service,didn't have any single problem here and really sorry that I can't take it with me.

8.1 / 88 reviews

15 December 2020
Sandeep Singh 8.0
Prompt service. I liked feedback by admin on router installation. Excellent customer support.

5.3 / 180 reviews

15 December 2020
Rebecca 1.0
Worst communication.
They can do nothing with your problem.
They always change their words. Every staff says it differently
You have to repeat your problem over so many times to a new staff.
Both side gets really stressed
Pros
Nothing
Cons
Everything

5.3 / 180 reviews

14 December 2020
Brett Taylor 9.4
Great speed, reliable, no complaints really!
Pros
no
Cons
no

5.3 / 180 reviews

13 December 2020
Alan poole 1.6
Rubbish communication
Pros
no
Cons
no

8.1 / 88 reviews

12 December 2020
Van Nguyen 9.0
The live chat with Clair is excellent and quick response. The only unhappy thing is that it turned out my 6-month contract plan more expensive than no contract plan. But no update information was sent to me (when the price was going down).

8.1 / 88 reviews

12 December 2020
Pisces 6.4
There could be a 24 hour notification if plan is about to go off when its on one off payment
Pros
Great customer service claire
Cons
There are nights when connection is poor

8.4 / 545 reviews

11 December 2020
Oli 10.0
Joined with NOW 3 months ago with our new home, they set it up at 8am on the day, when I called needing help with installing the router they were fantastic and assisted until it was completely set up.
Pros
Great speeds, awesome service and no problems.
Cons
None

8.1 / 88 reviews

10 December 2020
Christian Macedo 10.0
Great service. Bill helped quickly and resolved the situation
Pros
no
Cons
no
Showing 10 of 2117 reviews

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Reliability
7
Speed
7
Support
7
Features
7
Value
7
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