0508 226 672

Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

4.9 / 55 reviews

20 November 2020
Steve S 1.0
Absolutely useless. Speeds are dial up speeds and I am constantly using my mobile data at home!! Dont even bother save the heartache and go elsewhere

5.3 / 180 reviews

20 November 2020
Hisham Al-shaikhli 5.2
It become very slow in the night and sometimes disconnected
Pros
Was good offer in the first year but price jump next year
Cons
Many times low in the night and sometimes disconnected

5.3 / 180 reviews

19 November 2020
Alex Hunt 7.0
Acceptable,
Pros
None
Cons
Long customer service wait

6.6 / 51 reviews

16 November 2020
Maddy 3.0
Poor connection speed. Was working well during first 3 months and the moment I passed the time period to terminate the connection, speed of my connection slowed down drastically. Complaining to the support team was not helpful . So the next 9 months with videos buffering 8-10 times per hour or providing poor quality videos was tolerated. Made a switch the minute I could. Only time I can peacefully watch a video is past 10pm at night on weekdays.
Pros
Cons
Poor connection speed

5.6 / 364 reviews

15 November 2020
Denny Sturmey 7.4
It's slow sometimes and you loose connection.

5.6 / 364 reviews

14 November 2020
Colin Warman 6.6
I found Spark to expensive for what they offered compared to other broadband providers.
Pros
Good reliable service
Cons
Overpriced for what they offered

5.3 / 180 reviews

13 November 2020
Hari 7.4
Provided Modem is not good.
Pros
Customer service
Cons
Modem

5.6 / 364 reviews

13 November 2020
Jodie Matthews 1.0
Spark couldn't help with spam on my mobile so I changed number. The number was faulty, didn't receive calls nor texts. Spark told me to ring Vodafone? I went back to my old number and my minutes & data had gone. i requested it be reinstated, I asked for update, After several weeks of being ignored I gave up. Baffoonery in perpetual motion.
Pros
Not one.
Cons
As per above.

8.1 / 88 reviews

11 November 2020
Jayden 6.4
The first support menner we got was unable to provide us with the information we required but Claire was fantastic and made it simple and easy to get what we needed. Thanks again
Pros
Easy and accessible, fits our needs
Cons
Slow speeds

5.3 / 180 reviews

11 November 2020
corrina pronk 1.0
Terrible to deal with, were completely unhelpful when we had internet issues, would not recommend them
Pros
Cons
will charge extra for any call outs, wont give temporary internet when the lines are down, you will be on hold with the technical team for over 30min to get through
Showing 10 of 2117 reviews

Leave a review of provider

Reliability
7
Speed
7
Support
7
Features
7
Value
7
Close
Login
×
Log in with
Forgot password? Reset.
Need an account? Sign up.
Sign up for free NZ Compare account
×
Log in with
Already have an account? Log in!
3 Great Offers
×
Experience lightning-fast 4000Mbps speeds with 360Net HyperNet. Get $20 every month off your 12-month contract! Don’t miss out—sign up with 360Net today!
Experience lightning-fast 4000Mbps speeds with 360Net HyperNet.
Get $20 every month off your 12-month contract! Don’t miss out—sign up with 360Net today!
Find out more
Join One NZ on an Unlimited Fibre plan and for a limited time, score up to $300 joining credit. For new and upgrading Fibre customers. 12 month term, exit fees & terms apply.
Join One NZ on an Unlimited Fibre plan and for a limited time, score up
to $300 joining credit. For new and upgrading Fibre customers.
12 month term, exit fees & terms apply.
Find out more
Zeronet’s 6 MONTHS HALF PRICE exclusive offer on their fast Fibre Broadband. It’s yours when you join on a 12 month contract. T&Cs apply.
Zeronet’s 6 MONTHS HALF PRICE exclusive offer on their fast Fibre Broadband. It’s yours when you join on a 12 month contract. T&Cs apply.
Find out more