Leave a review of Farmside

Reliability
7
Speed
7
Support
7
Features
7
Value
7

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Farmside has been providing telecommunications services to rural New Zealand for over 20 years. 95% of our customer base are rural, whether they be farm owners, rural retirees, sharemilkers, life-stylers, or farm workers. These customer “personas” all have different connectivity needs and we have adapted our products and services over the past year to meet these differing requirements.

Here at Farmside we recognise the rural life is the good life, our customers choose to live rurally because they love the land, love the life. Most work seven days a week, out in the elements and at times, not much of a financial reward. But they wouldn’t have it any other way. We provide connectivity solutions that help make that good life, great. Whether it be on-farm solutions or for individuals and family, Farmside has a range of options to suit all.

We’ve realised there is a gap in market for a provider who can educate and provide our customers the huge benefits that can be achieved by utilising technology in their businesses and lives. We’re moving from being a rural telco to progressive connectivity provider that’s in business to make the good life great for our customers. In the last year we doubled our data caps and dropped our prices substantially, for both normal plan data and boosters. We’ve introduced a multi-plan option where additional broadband connections have a $20 monthly discount applied. We have competitive mobile plans that also include monthly discounts when paired with a broadband connection. A rural 5G product is coming to market that will mitigate the 4G congestion we see in some areas.

Farmside is a well-established brand in rural and provincial New Zealand.

COMPARE THEIR PLANS
Total: 5.3
Reliability 5.9
Speed 5.1
Support 5.8
Features 5.5
Value 4.2
Average from 22 reviews
Showing 1-5 of 22 items.
2025-09-10 09:03:35
Margaret 2.0
Months of not getting consultant service. Hours of contact with staff (fragmented support). At times disrespectful. Culminated in leaving company to go alternate supplier...no issues since changed.
To add insult, now charging me dissconnection fees.
Company had NO interest in trying to solve my problem once basic solutions had not helped.
2023-07-03 17:06:29
Lily 1.0
We have experienced very poor internet connection since January 2023, and had no internet connection over 48 hours recently.
We have found out that our neighbours’ internet works well. So we would like to switch to another provider. But the Farmside would let us go unless paying a disconnection fee, as our contract is due 21 September 2023. The manager of the Farmside talked to me unfriendly on the phone on 3 July 2023.
2023-05-30 19:21:22
Ray Hawken 1.2
With average download speeds of 0.2 Mbps it was a no brainer to find a new provider who provides consistent speeds in excess of 80 Mbps for less than I was paying Farmside . The problem is that Farmside keep signing up customers despite knowing that the towers are congested . If you ring the call centre expect to be waiting a long time and they usually take at least 2 days to respond to emails .
Pros
None
Cons
For $1200 a year I expected a service that reliably connected to the internet when I required it .
2023-04-16 20:34:12
Scott 4.6
Terrible internet can't even watch low quality videos so slow and alot of glitches. Can't even get reception if there's clouds or showers
Pros
None
Cons
Slow, hardly works, and expensive
2021-12-21 11:24:44
Logan Moodley 3.8
Very helpful staff. My issue is with inconsistent speed. This has been long term. Vodafone recommend having a technician check the aerial orientation and equipment. Farmside not prepared to do that. Advised to go elsewhere.
Pros
Good staff.
Cons
Customers not important.
Showing 1-5 of 22 items.
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