Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

27 March 2022

Michelle 7.8

Great customer service. Would recommend

24 March 2022

Ro Ku 1.0

**READ THIS**
Do yourself a favour and don't sign-up with this company. Deals may sound good on paper and awards may lure you but BEWARE you'll get deceived. The internet keeps dropping, the speeds are not what is advertised and the support line staff are rude. Plus after contracts over if you don't inform them of switching to another provider, they'll ruthlessly keep charging month after month fees even if you don't receive their internet service.

Pros

Not applicable

Cons

Fraud company

22 March 2022

Deb 9.4

Great service- super quick installation and rural internet 10x better than with a mainstream provider- was a good move, wish we’d done it years ago.

Pros

Cons

20 March 2022

slammy 7.6

Been with 2 degrees for a few years and basically no issues with customer service or connection. I notice new customers get it $10 cheaper than us so I'll be seeing what they can offer us or leaving to Skinny or Contact.

Pros

Good speed. Good customer service. Very reliable connection, never cut out.

Cons

Could be cheaper.

19 March 2022

Alejandro Velisunda Opena 8.6

Signal is mint @2degrees

Pros

And the support crew are very helpful

Cons

Not see here…

18 March 2022

Mani 3.6

Right

Well you pay for 900mb and you only get 200mb. Then its not even a steady 200mb it drops to practically nothing and everytime i call them. We go through the basic stuff and then they say they will get back to you. Nothing

I spent an entire week at different times of the day taking screen shots of recommended speed test sites by them and i went and got 3 different wifi 6 engaged modems and after all this.

They tell me they cannot see anything wrong.

I had the ...read more

Pros

Price at the time.. maybe 3 csa was good or seemed good but then never got back to me

Cons

Speed. Connection. Pay for 900mb. Fluctuating from 5mb to 4/500mb. Dropping out random times.

17 March 2022

Alison 7.0

Long time customer. Still getting the quick responses and get to speak with a real person.

Pros

feels like personal service

Cons

non at this stage!

17 March 2022

Steven 1.0

Maybe I'm just stupid, but even after I found out about the 30 day notice to cancel (too late). I took another look at their T&C's the 30 day notice didn't stand out as obvious.
Didn't really pay it much attention when I switched from stuff fibre to slingshot as there was no 30 day notice with stuff which is owned by vocus the same as slingshot.
I guess dummy beware.

Pros

None

Cons

Everything

15 March 2022

Jodi 8.8

Very quick technical assistance over the phone . Nice to speak to someone who is easy to understand and explains things in basic terms :)

Pros

Cons

07 March 2022

Louise Foote Cape Physio Napier 8.6

NOW always give a fantastic service. They listen and they do what they promise and they dont take weeks to do it. Thanks NOW

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