Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

30 June 2021

Joanne Wright 4.2

With them for many years. Unhelpful and not considerate of our situation or assist in helping find a positive solution

Pros

Nothing to add

Cons

- expensive

29 June 2021

Graham 3.6

While cheap, it's not by a large margin. Support is abysmal and my so-called static IP has changed 4 times since February causing misery for people accessing remote resources. The cheap product isn't worth the absolutely terrible support they provide. Fine when it works, but god help you when there's a problem

Pros

Cheap, reasonably fast

Cons

Dreadful support and flakey configuration

27 June 2021

Kaden body 1.0

for the tweenty mins a day it work its is extremely slow and cant load a single page all day long , dont bother with gravity !

Pros

Nil

Cons

very Slow , only work twenty min a day if that can use it for anything

27 June 2021

Chris Bosworth 5.0

I chose Contact as a combined power and broadband provider as there was significant power & broadband savings over my existing suppliers Mercury and Spark. Both existing companies were invited to meet the competition but they declined...

Pros

Both daily line charges and unit power costs were lower than Mercury - the phone and broadband charges were around 25% better than Spark

Cons

The initial setup and communication with Contact could have been smoother.

25 June 2021

clare 8.2

i have only been a customer for a few months but no issues at all. loving it.

Pros

istant connection over web chat. friendly custer service and cheaper than my old provider

Cons

none so far

23 June 2021

Jeff Malcolm 7.2

Good

23 June 2021

No 1.4

Service horrible, speed is horrendous, connection keeps dropping, those high reviews are a GOD **** LIE

Pros

Nothing really

Cons

Mentioned above

22 June 2021

Nicky Clark 8.2

Despite being online-only, Bigpipe's service was great. Very few issues and prompt resolutions when we did have problems over the 5+ years we were with them. Only switching now that we're moving to a new property with fibre, as other providers seem to be a bit cheaper for the speeds we're after. I only hope it's not the wrong choice!

22 June 2021

james 6.6

slow to react to market place , seems the bigger you get the slower you move

Pros

online service is good

Cons

slow paced against competition

22 June 2021

Vaoiva 1.0

trash slowest wifi ever, cant even log into gta or fortnite

Pros

none

Cons

none

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